How to order
To secure a position on the waiting list with a guaranteed purchase price a deposit of 5% of that price is required.
At the time the commissioned work is to begin a further 20% to cover materials is due. From accepted receipt of the full 25% deposit the instrument is guaranteed to be finished within four calendar months.
On taking delivery of the instrument the customer has a trial period of ten days to make a final purchase decision. Full settlement of accounts is due within 28 days of delivery, unless otherwise agreed.
In the unlikely event of the customer deciding against purchasing the instrument the deposit will be refunded after the instrument has sold elsewhere.
Each instrument comes with a certificate of authenticity including rubber-stamped photographs of front-, back- and side-views, as well as of the hand-written label and branded button.
Instruments are covered by a lifetime warranty on all technical aspects, which can reasonably be described to be the maker’s responsibility. Wear and tear or accidental damage are excluded.
Each of his instruments carries a one-year sound- and set-up-warranty. This covers all adjustments relevant to sound and is free at the point of delivery.
Ordering your new instrument is very much a tailored service, the first step of which is getting in touch to discuss your requirements.
If you would like to fill in the contact form below I will reply as soon as possible by your preferred contact method.
Alternatively you are welcome to first give me a call on 07974 715999
You can also email your enquiry to info@kai-thomas-roth-cellos.co.uk